An Assessment Of The Effects Of The Internet Of Things On Efficient Integration And Performance Of Supply Chain Management During Covid 19 In Zimbabwe: A Case Of CIMAS Medical Laboratories (2020- 2022).

Abstract

The aim of this study is to delve into the influence of the digital supply chain on the quality, productivity, and cost reduction aspects of supply chain performance. The target population of the study was 150 employees of Cimas Medical laboratories. The sample frame included the employees defined by their departments. Data collection instrument used was the questionnaire. It is notable that there exists strong positive relationship between the independent variables and dependent variable as shown by the high adjusted R squared (0.7133). It shows that the independent variables in the study were able to explain 0.7133variation in the Perfomance. The standard error is minimal with a value of 1.4195 meaning the model used in the study would have minimal effects of errors associated with supply chain service delivery. This shows that the model has a good fit since the value is 71%. the investigation reveals that the digital supply chain has significant effects on operational performance in terms of quality, productivity, and cost reduction performance. The research find out that digital technology in terms of big data technology has a positive effect on company performance, the implementation of digital supply chain practices in a company leads to an increase in the level of operational performance and the adoption of digital technology can create considerable value-added and monetary performance gain for companies, and it will soon become a standard throughout the industry.. It concludes that big data is widely recognized as a critical field of future technology and is rapidly gaining the attention of many industries due to the high value it can offer businesses. This study recommends that the understanding of supply chain management by addressing the knowledge gap associated with the digital supply chain. In particular, it has concentrated on the hitherto unresearched effect of operational performance in the context of the industry.