The Importance of harnessing digital innovation for humanitarian assistance: case of Cyclone Idai in Manicaland province, Zimbabwe

Abstract

This study aimed to explore the importance of harnessing digital innovations in humanitarian assistance for natural disasters in Zimbabwe. The research was anchored in the theoretical frameworks of liberalism and ICT for Development theories. This study used a descriptive research design Data was gathered through purposive in-depth insights from key informants, including government officials and humanitarian organizations field workers and program representatives. A questionnaire, key informant interview guide and secondary data sources were used as research instrument to collect data.. The findings revealed that Cyclone Idai heavily impacted the social and economic activities of people in Manicaland particularly those in Chimanimani and Chipinge, with their livelihoods completely destroyed. The government of Zimbabwe tried to respond favorably to the disaster and through its declaration gained international support to provide humanitarian aid. Although there were efforts to provide immediate relief the cyclone brought with it challenges that made access to remote areas difficult and required expensive reconstruction of infrastructure. The findings also revealed that digital technologies or innovations have the potential to enhance effectiveness and efficiency in humanitarian aid delivery in Zimbabwe. This ensures inclusivity, financing, collaboration and coordination in the use of digital innovations to facilitate humanitarian aid. The study concluded that while challenges exist, there is significant optimism about the potential benefits of digital technologies in humanitarian assistance. Recommendations include establishing robust data collection systems, enhancing collaboration through digital platforms, ensuring inclusivity in digital solutions and leveraging of social media and communication platforms to enhance humanitarian assistance.